1. Introduction
Precision OT ("we", "our", "us") is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with the occupational therapy and allied health services we provide.
2. What Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information:
Name
Address
Email address
Phone number
Date of birth
etc.
Health Information:
Treatment plans
Progress notes
And other relevant health data necessary for providing occupational therapy services.
Medical history
Technical Data:
IP address
Browser type
Access times
pages viewed
etc.
Cookies and Tracking Data:
Information collected through cookies and similar tracking technologies when you visit our website.
3. How We Collect Information
We collect personal information in various ways, including:
Directly from you:
When you provide it to us during consultations, assessments, or through forms.
From Other Healthcare Providers:
When information is shared with us to support your care.
Automatically:
Through your interaction with our website (e.g., cookies, web analytics tools).
4. How We Use Your Information
We may use the collected personal information for the following purposes:
To Provide and Manage Occupational Therapy Services:
We use your information to deliver and manage occupational therapy and related health services, including assessments, treatments, and ongoing care.
To Coordinate Care with Other Providers:
We may share your information with other health care professionals involved in your care, such as GPs, specialists, allied health professionals, or hospitals, to ensure comprehensive and coordinated care.
For Communication and Support:
We may use your contact details to communicate with you about your care, appointments, and follow-up services.
To Comply with Legal and Regulatory Requirements:
We may use and disclose your information to comply with obligations under applicable health and privacy laws, such as reporting to regulatory bodies (e.g., AHPRA) or responding to legal processes.
5. Sharing Your Information
We may share your personal information with third parties when necessary for the purposes of providing and coordinating your care, including:
Healthcare Providers:
We may share information with other health professionals involved in your care, such as doctors, specialists, or allied health professionals.
Laboratories and Diagnostic Services:
Information may be shared with labs or diagnostic services for necessary testing.
Government and Regulatory Authorities:
We may share your information with government bodies or regulatory authorities (e.g., Medicare, AHPRA) when required by law.
Health Insurers and Funding Bodies:
Information may be shared with health insurers or funding bodies for billing and claims purposes.
We ensure that any third parties with whom we share your information also comply with the privacy standards required under Australian law.
6. Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification, or disclosure. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.
7. Your Rights
You have the right to:
Access, correct, or delete your personal information.
Withdraw consent to the processing of your data.
Opt-out of marketing communications.
To exercise these rights, please contact us at Phone Number: 0491 971 524 / Email Address: admin@precisionot.au
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
9. Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to make a complaint about how your information is handled, please contact us at:
Precision OT
Address: Towoomba City, Queensland
Phone Number: 0491 971 524
Email Address: admin@precisionot.au
